Service Plans | Sign Up | FAQs

Bikestation Seattle—soon to be Seattle BIKE PORT : Pioneer Square—is a service provided by the Bicycle Alliance of Washington (with support from the City of Seattle, King County and Sound Transit).

The address of Bikestation Seattle (right next door to the Bicycle Alliance of Washington) is:

311 3rd Avenue South
Seattle, WA 98104

Bikestation is between S Jackson and S Main Streets, one block north of the King Street Station. (see map)

Benefits of signing up for a Bikestation service plan:

• 24-hour, 7 day/week access to bicycle parking, restroom, and lockers with cardkey access
• Protection from vandalism and theft using security cameras and card key entry tracking
• Full service bicycle mechanic and retail shop on site JRA Bikes
• 24/7 access to a shop-stand, basic bike tools, and a vending machine stocked with emergency bicycle supplies
• Convenient nearby access to Metro Transit tunnel, Sounder and Amtrak train depots, Waterfront Shuttle, Washington State Ferries, and sport stadiums
• Local management provides prompt attention to any service needs

The Bicycle Alliance is committed to excellent customer service at Bikestation. We see this bicycle parking facility as a way we can strengthen and advocate for increasing bicycle transportation infrastructure in Seattle, and Washington State.

Sign up

REGISTER ONLINE now!

More information: (206) 224-9252 or bikestation@bicyclealliance.org

Service Plan Options

Choose between Unlimited access or Pay Per Use (PPU) plans ($20 annual administrative fee good for one year is required for all Service Plans waived in 2010 for all Service Plans):

• $100 annually with unlimited access
• $10 for one month (31 consecutive days), with unlimited access
• $2 Pay per use (PPU), purchased in packages of 10 uses (this plan is best for those who want 24/7 access with infrequent use) Read PPU Policy

Daily parking without a service plan is available free during regular business hours, 9am to 5pm M-F. Walk-in bikes will be tagged with a date. Any walk-in bikes left overnight will be charged a $2 fee for every day the bike is parked at the facility (the facility is only accessible by card key between the hours of 5pm and 9am, weekends, and holidays).

All registrations are processed during regular business hours, 9am to 5pm, Monday-Friday.

Payment Options

Payment can be made by credit card or by check after registering online. Registration and payment can also be done in person using credit card, check, or cash, at Bikestation Seattle during regular business hours only (M-F 9am-5pm).

Bike Parking FAQs

Q: Can I lend my access card key to a friend?
A: No. Only the registered person assigned the card key can use it to gain access to the facility.

Q: Do I get a reserved parking space?
A: All parking spaces are first come first serve. Any personal property such as locks must be removed from individual racks with the bike. Locks can be left on site using the clearly marked lock bars which are part of the larger frame to which the individual racks are attached.

Q: How can I add more uses to my PPU service plan? Do my uses expire?
A: You can purchase additional blocks of uses either online, or at the facility during regular business hours. PPU uses do not expire and remain in your account until needed. See PPU Policy.

Q: How can I find out how many PPU uses I have left?
A: Call or email anytime, or drop by the facility during business hours, and your account can be checked. Access card keys will stop working when all uses are gone. See PPU Policy.

Q: Why should I pick PPU over an Annual or Monthly Plan?
A: The PPU (Pay-per-Use) plan is used for infrequent short term parking. If you expect to park regularly or for long stretches, a Monthly or Annual plan might be better for you. See PPU Policy.

Q: My access card isn't working. Help?
A: Access card keys will stop working when all PPU uses are gone, or when your Annual or Monthly Plan expires. Call or email anytime, or drop by the facility during business hours, and your account can be checked. You can also renew your unlimited Montly or Annual plan or add uses to your PPU plan online.

Q: I am a Bicycle Alliance member. Do I get a discount?
A: Yes. Bicycle Alliance of Washington members get a $20 discount when they purchase or renew an Annual service plan.

Q: Can I get a tune-up at Bikestation?
A: Yes. JRA Bikes specializes in commuters and most repairs are done in a day. Services include flat repair, tune-ups, component upgrades, wheel building, and trouble-shooting any problems. The mechanic is available Monday through Friday only and can be reached at 206-307-1179.

Q: What if I have a mechanical problem with my bike when the bike shop is closed?
A: Repair tags and instructions for leaving your bike to be worked on are provided. There are also a shop stand with basic tools, a bicycle pump and a vending machine onsite with spare tubes, patch kits, etc.

Q: I own several bikes, so can I park more than one with my registration?
A: You can park all of the bikes you own, but only one at a time. All Bikestation users will be given tags to identify bike(s) as registered under a service plan, or as a walk in PPU. All Bikestation customers must use a tag to identify their bikes parked at Bikestation.

Q: Is there some kind of a contract I need to sign?
A: Yes. Read our: Contract and Waiver and PPU Policy.

Service Plans | Sign Up | FAQs